When Your Passengers Settle into a first- or business-class seat, they expect more than legroom and a napkin folded in thirds. They expect their meal to reflect what they paid for. And if what they get is a reheated plate of confusion or something tossed together in a last-minute panic, the complaints won’t stop when the wheels hit the runway.
Let’s be blunt: bad meals turn into refund requests and bad press. Our job is to keep that from happening. We don’t run a kitchen. We run a system designed to meet passenger expectations, airline logistics, and food safety requirements without excuses.
Schedule Your Confidential Consultation Today.
Our Services
We build our airline catering service for first and business class around what your passengers expect, not what’s easiest to prepare. We know the weight restrictions, galley space limitations, and flight durations you’re working with. We also know passengers in premium seats don’t care about those excuses. They care about what’s on the tray. That’s where we come in.
Altitude-Calibrated Meal Engineering
Your passengers’ sense of taste drops by as much as 30% during flight. We compensate using specific seasoning profiles and moisture-retaining techniques. Proteins stay moist, textures stay intact, and no component goes bland at cruising altitude.
Class-Distinct Menu Structuring
First class isn’t just business class with a better wine list. We segment each menu by class—portion sizes, service sequences, and ingredient sourcing—to meet the distinct expectations of each cabin tier. One tray does not fit all.
Galley-Ready Packaging Systems
Meals are packed with aircraft-specific galleys in mind. Whether it’s a 777 galley or a narrow-body configuration, our trays, ramekins, and heating trays align to crew workflows. Nothing requires guesswork, realignment, or reshuffling at 35,000 feet.
Compliance with International Catering Standards
We prepare and package all meals in facilities that follow HACCP principles, and we maintain chain-of-custody documentation through to the galley. No shortcuts. No grey areas. Everything from prep to service meets UK, EU, and international flight food safety rules.
Allergen and Dietary Protocols
We maintain a separate prep line for meals requiring allergen-free or dietary accommodations. All dishes are clearly labelled and sealed to avoid cross-contamination. Vegetarian, halal, gluten-free—whatever your manifest requires, we can meet.
White-Label Menu Branding
Need menus, trays, and labels to reflect your airline’s brand? We handle full white-labelling with passenger-facing material, including allergen guides and printed tray liners. You set the visual tone; we follow it.
Short-Haul and Long-Haul Menu Versions
A two-hour domestic hop needs different meals than a transatlantic route. We design short-haul menus for quick service with minimal galley prep, while long-haul offerings include multi-course service sequences, reheating guidelines, and plated presentation instructions.
End-to-End Airport Coordination
We liaise directly with FBOs, ramp handlers, and catering delivery teams to align timing, food storage, and cart loads. Our team confirms delivery within your preferred time windows and provides documentation for ground crew confirmation.
Let’s make sure your premium passengers are still talking about their meal after they land—for the right reasons. Book a call today.
Why Choose Us?
You already know what happens when the food’s an afterthought: crew frustration, passenger complaints, refund demands. We’ve built our airline catering service to fix all of that.
- All menu components tested in simulated cabin conditions
- Packaging matches galley spec sheets—no reshuffling or guesswork
- Full allergen documentation provided with each batch
- White-label branding and menu customisation offered
- Support across major UK and EU airport catering facilities
- On-call coordination with your operations and logistics teams
Book a Consultation. No sales pitch—just a straight conversation about what’s working and what needs fixing.
Frequently Asked Questions
We simulate in-flight heating and pressurisation to test flavour retention, texture, and serving temperature performance.
Meals are prepared on separate prep lines, sealed, and labelled per batch. Cross-contamination protocols are enforced and logged.
Yes. We design reheating instructions to match your aircraft’s galley equipment—convection, steam, or forced-air.
Absolutely. We adjust portions and packaging to meet the service windows of short domestic or regional flights.
Yes. We partner with accredited suppliers and can provide documentation as required.
We liaise with ground handling agents and catering delivery partners to ensure timing, storage, and documentation match your schedule.
We support new routes, cabin class rollouts, or seasonal menus with tasting sessions, prep walkthroughs, and operations briefs.
Ready to Fix Your Airline Catering?
When your first- and business-class passengers start posting photos of their in-flight meals online, make sure it’s for the right reasons. We’ve worked with regional and international carriers who needed more than just “better food.” They needed fewer complaints, lower refund rates, and passenger experiences that match the ticket price.
We can deliver that. But only if you’re serious about getting it sorted.
Book your consultation today, and we’ll walk through your current setup, identify what’s holding you back, and map out a clear fix, without the noise.
